Best Rate Guaranteed
Book Direct With Us & Receive Exclusive Benefits
At the The Frangipani Langkawi Resort & Spa, we promise the Best Available Rates & Benefits whenever you book directly on our brand site: www.frangipanilangkawi.com.
Book directly on frangipanilangkawi.com and we promise you:
- Our Best Available Rates on any online platform.
- Guaranteed reservations.
- NO reservation fees.
- Exclusive offers
- Brand Only Add-Ons
If you find a lower publicly available rate on competing websites, we will offer you 10% Discount on the lower rate. To file a Best Rate Guaranteed Claim:
- Your original booking with frangipani.com including your booking number.
- A screenshot of the lower rate, link, and name of website (Screenshot the time as well).
- Email your claim to firstname.lastname@example.org.
√ We Promise Our Best Rate Guaranteed
Book with us and receive the best rate on any online platform. Find any lower rate online, and we will match that rate with a complimentary Airport Transfer for two.
√ Guaranteed Reservations
Booking directly will give you peace of mind as we will guarantee your reservation. In the unlikely event we are unable to honor it, we will not only arrange accommodation in a hotel of equal quality nearby, but also cover the cost of your first night’s stay (including relevant taxes) and refund any advance deposit that you may have paid us.
√ No Reservation Fees
We personally guarantee that booking direct will incur no additional costs or hidden fees.
√ Exclusive Offers
At frangipanilangkawi.com, you will occasionally find special brand only deals, packages or prices which can only be found exclusively on our site.
√ Brand Only Add-Ons
Personalize your tropical getaway with brand only add-ons when you book direct with Spa treatments, Airport Transfers, Exclusive Breakfast, Lunch & Dinner sets, and many more.
Before Enjoying Our Best Rate Guaranteed
Here are a few things to consider should you find a better rate on another website:
- Your booking MUST be made via www.frangipanilangkawi.com.
- A lower rate claim must be submitted within 24 hours after making a confirmed reservation.
- The best rate guarantee applies to published rates available to the general public and booked on com. It does not apply to group or contracted rates, packaged or opaque rates, or qualified membership rates such as AAA, AARP or government rates.
- The booking must be made oncom for the same hotel, the same number of guests, the same number of rooms and room type, with the same rate restrictions, for stays on the same dates.
- You must have a confirmed reservation and a system generated confirmation number with us.
- Our Best Rate Guarantee only applies to the room rate for the duration of your reservation and does not include any taxes (unless otherwise noted), tariffs or fees imposed by any government authority (federal, state or local) on either Frangipani Resort & Spa or the guest for the duration of the guest’s stay. The rates being compared to determine if the claim is valid must both either be with taxes included, or without taxes included.
- If a lower rate is found on another website, but is lower due to currency exchange rate or rounding has been applied, our Best Rate Guarantee will not apply. Specifically, in the event that the competing rate is in a different currency from that oncom , the competing rate will be converted into the same currency as the rate offered on frangipanilangkawi.com . The currency exchange rate to be applied will be based on the exchange rate that would have been used by the applicable Frangipani Langkawi Resort & Spa at the time of making the original reservation. After converting the competing rate, Frangipani Langkawi Resort & Spa reserves the right to deny a claim where the competing rate appears lower than the rate found on frangipanilangkawi.com if it deems that the difference between the rates is due to, but not limited to, different currency exchange rates used by the two rate providers.
- Frangipani Resorts & Spa is the sole right and discretion to determine the validity of any claim, including without limitation, determining that the Competing Rate is genuinely available and that the claim meets all terms and conditions. In case of dispute Frangipani Resorts & Spa’ decision is final.
A Best Rate Guarantee Claim is not valid in the following instances:
- When a website does not reveal the name of the hotel or the room rate until the booking is made (examples of this include ‘opaque’ or ‘auction’ sites).
- When a website combines travel, entertainment, hotel and/or food and beverage components into one consolidated package price. Examples could include combining airfare or car rental with a hotel stay or airfare, hotel stay and dining vouchers.
- Packaged rates that include taxes, service charge, meals, coupons and vouchers, parking, services or other amenities.
- Rates that have been negotiated by the hotel with corporations, membership rates, government rates, promotional rates or travel agency rates (for example AAA, AARP, Industry Rates).